Board/Shareholder Relations

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Board Resource Guide: Etiquette for Board Members

By Domini Hedderman

Serving on the board of directors for your building brings on a range of emotions: pride that you were selected to represent the best interests of your fellow shareholders; unease at the thought of the additional time commitment of meetings; and, perhaps most importantly, nervousness that you will do or say something that will ultimately be problematic for your board or for you personally. Read More

Board Resource Guide: Serving on the Board: What It's Really Like

By Stephanie Mannino

As any co-op or condo board member knows, serving on the board carries with it a responsibility to fellow residents and shareholders to make decisions in the best interest of the building. They don't leave their role as board members at the door after a meeting, and this can present a problem if neighbors pick inappropriate times to discuss building matters. Read More

Board Resource Guide: Orienting New Board Members

By Lisa Iannucci

Getting elected to a building's board can be a big job in and of itself—but the truth is that winning a seat is only the beginning. After making the decision to campaign for a seat, and then winning it, new board members can find themselves failing to understand exactly what they've gotten themselves into. Read More

Board Resource Guide: Training the Board

By Greg Olear

Board members come in all shapes and sizes—literally and figuratively. In some buildings, no one wants the hassle of working a thankless job for no compensation, and the same four people are guilted into the job every year by default. In other buildings, a board membership is a badge of honor, carrying great cachet, and residents vie for the privilege. Read More

From Horror to Harmony

By Ed Serken

Neil Goldstein flashes a look of genuine surprise when a resident kisses him hello on the cheek in the lobby of The Harmony, an Upper East Side co-op where he is board president. Other residents trot by with friendly waves and call out, How are you doing, Neil? A couple seated on the lobby couch look over floorplans, obviously waiting for a broker to show them an apartment. An elevator opens to discharge a small child who totters toward the doormen, who know the kid by name. Clearly touched by the environment, Goldstein rubs the spot on his cheek and breaks into a satisfied smile.

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Does the White Knight Approach Really Work?

By Barbara Dershowitz

In the 1980s, at the height of the conversion movement, many New Yorkers were thrilled because they were able to buy apartments at a great insider's price. But, for some, the dream of owning their own home turned sour. Imagine learning that your co-op's sponsor is about to default, or that foreclosure is imminent. This is a surefire recipe for sleepless nights and major league stress. Thankfully, today, with the real estate market on the rebound, these situations have become much less common. But for those co-op owners who lived through it, it was a nightmare. Fortunately for some, disaster was avoided when White Knight investors who specialize in bailing out co-op corporations in financial distress rode to the rescue. Read More

Can This Co-op Be Saved?

By Susan Hewitt

The collapse of the New York real estate market in the late 1980s left dozens, if not hundreds, of co-ops unable to pay or refinance their mortgages. Many sponsors managed to have their plans declared effective with only 15 percent of the units soldthe minimum required by law and then watched the co-op market disintegrate. Unable to meet the maintenance payments on the units they still held, sponsors defaulted or went bankrupt, leaving the co-op corporation with occupied units on which the rents didn't cover the maintenance. Read More

Neighbor vs. Neighbor

By Greg Olear

Disagreement and conflict between neighbors is something people have had to contend with since the first two Paleolithic human families decided to set up house in adjacent caves. While serious problems may be rarities in the suburbs and exurbs where there’s ample space between houses, New York City’s vertically stacked living quarters can give rise to points of contention that would be non-issues in other communities. And if those points aren’t handled quickly and fairly by building administration, they can fester into serious problems. Intra-building feuds can create big headaches for boards, managers, and anyone living around the warring parties.   Read More

Getting Tipsy

By Hannah Fons

New York is an expensive town–on that point there can be little debate. Regardless of your means, sometimes it can feel as though everybody from the waitress at your favorite coffee shop to the person who sacks your groceries is trying to get every last nickel out of you. Tip jars are everywhere, sometimes decorated with winsome appeals for change ("Tipping is good karma!"), sometimes just sitting there expectantly, waiting for you to pony up. The holiday season compounds the issue: there are gifts to buy, travel accommodations to book, parties to attend, inclement weather to worry about… and the anxiety that many of us feel when we try to figure out what kind of tip to give the people who (hopefully) make our everyday life a little easier: our building staff. Read More

Tips About Tipping

By Hannah Fons

New York is an expensive town - on that point there can be little debate. Regardless of your means, the holiday season compounds the issue: there are gifts to be bought, travel accommodations to be booked, parties to attend, inclement weather to worry about"¦ and the anxiety that many of us feel when we try to figure out what kind of tip to give the people who (hopefully) make our everyday life a little easier: our building staff. Read More

Board/Building Harmony

By C. Jaye Berger, Esq.

As an attorney who represents co-op boards, building managers and shareholders, one sometimes wonders if the expression—“ You can’t please all the people all of the time” best applies to the idea of creating harmony between these parties. However, I believe that there is hope and that you can try to please more of the people more of the time, if you just listen to what they are saying and respond promptly. Read More

Reaching Out

By Domini Hedderman

Crowded together though they may be, most co-op and condo buildings seem to operate as little communities or villages unto themselves. They have their own individual boards, residents, managers, and even their own doorman and/or security staff. What else do they need? Read More

Them's the Rules

By Shek Baker

The house rules outline the do’s and don’ts of every co-op and condo community. By and large, these regulations are common sense directives aimed at protecting the safety of residents and generally keeping order without stepping on peoples’ toes. Few would argue with most house rules; ones that keep residents from setting up skateboarding tournaments in the lobby, for example, or testing the limits of high-end stereo equipment at three o’clock in the morning generally enjoy widespread support. Read More

Dealing with the Difficult

By Lisa Iannucci

As an attorney and an apartment dweller, Michelle Freudenberger has seen it all when it comes to living with difficult residents. Read More

Hello...Hello?!

By Hannah Fons

We all know the feeling—whether we encounter it trying to navigate the city bureaucracy, dealing with a far-flung credit card call center, or trying to resolve an issue with our cable box: the feeling that we’ve got a legitimate problem, and the people who should be listening simply aren’t. Read More

We The People

By Raanan Geberer

When cooperators elect their boards of directors, and condo owners elect their community association or boards of managers, they do so in the expectation that these boards will represent their interests. Read More

Settling Co-op Disputes?

By Errol Brett

Over two decades ago, an amendment to the New York City Civil Court Act transferred enforcement proceedings connected with housing to the Civil Court. This amendment established what we now know as housing court, where residential landlord and tenant disputes could be resolved. Since a co-op shareholder is, in effect, a tenant of the apartment corporation and executes a proprietary lease (in which the rights and responsibilities of both the corporation and the shareholder are set forth), use of the housing court is available to the co-op in the event of a breach of a shareholder’s obligation. At the present time, each New York City borough has its own housing court. Despite some of the problems with delays and shortage of available courtrooms, co-op issues continue to be resolved in housing court alongside landlord-tenant disputes. Read More

Are You Prepared?

By Amanda Lewis

Annual shareholders’ meetings are in our midst. It takes a lot for a board to prepare for the spring occasion, but if thoughtfully planned by a building’s board and managing agent, it can become a successful forum for board elections, the dissemination of news concerning the building, and for shareholders to air their concerns. According to Steven Wagner, a partner at the Manhattan law firm Wagner, Davis & Gold, everything a board needs to know about running an annual meeting is stated in the building’s bylaws. Wagner explains, "The annual shareholder’s meeting is run according to a recipe, found in the larger cookbook of building bylaws. To learn how to run a shareholder’s annual meeting, just follow the recipe." Read More

Your Rights and Obligations

By Irwin Cohen

Your roof terrace leaked and the neighbor below you sued for damages. Do you have any recourse? The Read More

Property Tax Reform

By Peter Vallone

The City Council has made protection of homeownersincluding co-op and condo Read More

Homeowners Insurance

By Angelina Mason

Two weeks after Angel Agostino renewed her small insurance policy with Ron Tepperman, Inc., a base- Read More

Pet Policy Politics

By Ed Serken

Let's face it, the City is going to the dogsM-or is it cats? New Yorkers love their pets. No matter whether feline or canine, the depth of emotion owners have for their furry companions is staggering. This staunch devotion could go double for tenants of co-ops and condos who may face No Pets policies from their building's boards or have trouble attending to the animal's needs while juggling their busy work schedules. Read More

The 25th Annual Co-op & Condo Expo

By Cooperator Staff

 Are you looking for a new management company or financial advisor? Does your  lobby need an extra splash of color? Is your co-op looking for replacement  windows or facade repairs due to Local Law 11 work? Read More

The 2011 Cooperator's Co-op & Condo Expo

By The Cooperator Staff

 As the snow and ice melts away and the city readies for signs of spring, it’s time to turn our attention to The Cooperator’s 2011 Co-op & Condo Expo, a must-attend event for the tri-state area’s property managers, board members, real estate professionals, shareholders and  unit owners. Read More

Anger Management

By Yvonne Zipp

 For most people, “foaming at the mouth” is just a figure of speech. Attorney Ellen Hirsch de Haan, a managing partner  in the Tampa Bay, Florida office of Becker & Poliakoff PA, has encountered the real thing—and not at an animal shelter, but at a condominium owners’ meeting. Read More

Avoiding Court, Limiting Costs

By Lisa Iannucci

Turn on daytime television and you might get a false impression that people like to go to court to work out their differences. There are so many cookie-cutter judicial shows like “The People’s Court,” “Judge Judy,” and “Judge Joe Brown,” where the process is made to look simple and quick. The truth is, however, that going to court is expensive, often very time-consuming, and more complicated than it appears on television (although those who air out their differences on the tube do get a stipend). Read More

Attending the Annual Shareholder Meeting

By Domini Hedderman

Most shareholders would agree that attending their annual meeting is an activity low on their priority list, right after flossing their teeth and organizing their sock drawers. Some feel the meetings are boring, while others feel they don't need to be there as long as their building is running smoothly. Others simply just don't care. Read More

Following the Golden Rules

By J.M. Wilson

 Every co-op and condo association has its own house rules—rules and regulations (hopefully) based on common sense and aimed at protecting  residents' safety and quality of life without undue disruption or  inconvenience.   Read More

Duty vs. Neighbors

By Bernadette Marciniak

 Getting elected to the board of one's co-op or condo building is usually a very  positive thing: it gives a person the chance to play a part in the preservation  of their community, and also gives them the opportunity to leave it in better  shape than when they started. But great power comes with great responsibility  that must be utilized properly. Board members can suddenly find themselves in  tough spots when figuring out how to balance their status and fiduciary duty  with relationships that may predate their position of authority. Read More

Civilian Again

By Liz Lent

 Few board members would argue that the time spent serving their buildings and  fellow residents can be both very strenuous and very rewarding. For years, they  make decisions that affect their community in the present and may continue to  impact them years down the road. Read More

Creating Sound, Legal Community Rules

By Stephanie Mannino

Every co-op or condo has rules and regulations that have been put in place to define the board’s authority and limitations of power, as well as outline the rules for the community, residents or shareholders. And although the governing documents are intended to work in the best interest of everyone in the building, they sometimes pose problems. Especially, when rules are amended or created and they conflict with each other, create problems for residents, or are against the law. Read More

New Legislation Changes the Game

By Hannah Fons

For decades, co-op boards and managers have had to walk a delicate line between generating revenue and obeying the law when it came to renting out space in their buildings to commercial tenants. Read More

Involved & Invested

By Jonathan Barnes

 In an urban environment, people can feel isolated, though they live close to  each other. While high-rise residential buildings put families near one  another, living close doesn’t turn a group of neighbors into a community and that’s understandable, since people are busy and schedules are hectic. In some  buildings in their downtime, few residents eagerly attend their building’s annual meeting or socialize with their neighbors. But attracting committed  board members and creating a sense of community improves the quality of life  within the building and saves money. It’s good to know that there are many ways that co-ops and condos can work to  foster a stronger sense of community among their residents, while also  attracting new board members and committee members.   Read More

How to Get Heard

By Lisa Iannucci

 As a shareholder or condo owner, you’ve got a gripe. Whether it’s about Mrs. Smith’s poodle barking all day, the neighbor’s teenaged son who blasts his heavy metal music full-volume when his parents  aren’t home, or a long-coveted parking space that hasn’t materialized after years of waiting, you want someone to listen—and of course, do something about your complaint. Read More

Board Members and Privacy

By Greg Olear

 As the leaders of a private corporation in which shareholders own stock that  entitles them to live in an apartment within the corporation’s building, residential co-op board members have a lot of responsibility. Along  with this responsibility comes questions about what can and cannot (as well as  what should and should not) be openly discussed among board members,  management, and non-board shareholders. Read More

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