Board/Shareholder Relations

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Board Resource Guide: Etiquette for Board Members

By Domini Hedderman

Serving on the board of directors for your building brings on a range of emotions: pride that you were selected to represent the best interests of your fellow shareholders; unease at the thought of the additional time commitment of meetings; and, perhaps most importantly, nervousness that you will do or say something that will ultimately be problematic for your board or for you personally. Read More

Board Resource Guide: Serving on the Board: What It's Really Like

By Stephanie Mannino

As any co-op or condo board member knows, serving on the board carries with it a responsibility to fellow residents and shareholders to make decisions in the best interest of the building. They don't leave their role as board members at the door after a meeting, and this can present a problem if neighbors pick inappropriate times to discuss building matters. Read More

Board Resource Guide: Orienting New Board Members

By Lisa Iannucci

Getting elected to a building's board can be a big job in and of itself—but the truth is that winning a seat is only the beginning. After making the decision to campaign for a seat, and then winning it, new board members can find themselves failing to understand exactly what they've gotten themselves into. Read More

Board Resource Guide: Training the Board

By Greg Olear

Board members come in all shapes and sizes—literally and figuratively. In some buildings, no one wants the hassle of working a thankless job for no compensation, and the same four people are guilted into the job every year by default. In other buildings, a board membership is a badge of honor, carrying great cachet, and residents vie for the privilege. Read More

From Horror to Harmony

By Ed Serken

Neil Goldstein flashes a look of genuine surprise when a resident kisses him hello on the cheek in the lobby of The Harmony, an Upper East Side co-op where he is board president. Other residents trot by with friendly waves and call out, How are you doing, Neil? A couple seated on the lobby couch look over floorplans, obviously waiting for a broker to show them an apartment. An elevator opens to discharge a small child who totters toward the doormen, who know the kid by name. Clearly touched by the environment, Goldstein rubs the spot on his cheek and breaks into a satisfied smile.

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Does the White Knight Approach Really Work?

By Barbara Dershowitz

In the 1980s, at the height of the conversion movement, many New Yorkers were thrilled because they were able to buy apartments at a great insider's price. But, for some, the dream of owning their own home turned sour. Imagine learning that your co-op's sponsor is about to default, or that foreclosure is imminent. This is a surefire recipe for sleepless nights and major league stress. Thankfully, today, with the real estate market on the rebound, these situations have become much less common. But for those co-op owners who lived through it, it was a nightmare. Fortunately for some, disaster was avoided when White Knight investors who specialize in bailing out co-op corporations in financial distress rode to the rescue. Read More

Can This Co-op Be Saved?

By Susan Hewitt

The collapse of the New York real estate market in the late 1980s left dozens, if not hundreds, of co-ops unable to pay or refinance their mortgages. Many sponsors managed to have their plans declared effective with only 15 percent of the units soldthe minimum required by law and then watched the co-op market disintegrate. Unable to meet the maintenance payments on the units they still held, sponsors defaulted or went bankrupt, leaving the co-op corporation with occupied units on which the rents didn't cover the maintenance. Read More

Neighbor vs. Neighbor

By Greg Olear

Disagreement and conflict between neighbors is something people have had to contend with since the first two Paleolithic human families decided to set up house in adjacent caves. While serious problems may be rarities in the suburbs and exurbs where there’s ample space between houses, New York City’s vertically stacked living quarters can give rise to points of contention that would be non-issues in other communities. And if those points aren’t handled quickly and fairly by building administration, they can fester into serious problems. Intra-building feuds can create big headaches for boards, managers, and anyone living around the warring parties.   Read More

Getting Tipsy

By Hannah Fons

New York is an expensive town–on that point there can be little debate. Regardless of your means, sometimes it can feel as though everybody from the waitress at your favorite coffee shop to the person who sacks your groceries is trying to get every last nickel out of you. Tip jars are everywhere, sometimes decorated with winsome appeals for change ("Tipping is good karma!"), sometimes just sitting there expectantly, waiting for you to pony up. The holiday season compounds the issue: there are gifts to buy, travel accommodations to book, parties to attend, inclement weather to worry about… and the anxiety that many of us feel when we try to figure out what kind of tip to give the people who (hopefully) make our everyday life a little easier: our building staff. Read More

Tips About Tipping

By Hannah Fons

New York is an expensive town - on that point there can be little debate. Regardless of your means, the holiday season compounds the issue: there are gifts to be bought, travel accommodations to be booked, parties to attend, inclement weather to worry about"¦ and the anxiety that many of us feel when we try to figure out what kind of tip to give the people who (hopefully) make our everyday life a little easier: our building staff. Read More

Board/Building Harmony

By C. Jaye Berger, Esq.

As an attorney who represents co-op boards, building managers and shareholders, one sometimes wonders if the expression—“ You can’t please all the people all of the time” best applies to the idea of creating harmony between these parties. However, I believe that there is hope and that you can try to please more of the people more of the time, if you just listen to what they are saying and respond promptly. Read More

Reaching Out

By Domini Hedderman

Crowded together though they may be, most co-op and condo buildings seem to operate as little communities or villages unto themselves. They have their own individual boards, residents, managers, and even their own doorman and/or security staff. What else do they need? Read More

Them's the Rules

By Shek Baker

The house rules outline the do’s and don’ts of every co-op and condo community. By and large, these regulations are common sense directives aimed at protecting the safety of residents and generally keeping order without stepping on peoples’ toes. Few would argue with most house rules; ones that keep residents from setting up skateboarding tournaments in the lobby, for example, or testing the limits of high-end stereo equipment at three o’clock in the morning generally enjoy widespread support. Read More

Dealing with the Difficult

By Lisa Iannucci

As an attorney and an apartment dweller, Michelle Freudenberger has seen it all when it comes to living with difficult residents. Read More

Hello...Hello?!

By Hannah Fons

We all know the feeling—whether we encounter it trying to navigate the city bureaucracy, dealing with a far-flung credit card call center, or trying to resolve an issue with our cable box: the feeling that we’ve got a legitimate problem, and the people who should be listening simply aren’t. Read More

We The People

By Raanan Geberer

When cooperators elect their boards of directors, and condo owners elect their community association or boards of managers, they do so in the expectation that these boards will represent their interests. Read More

Settling Co-op Disputes?

By Errol Brett

Over two decades ago, an amendment to the New York City Civil Court Act transferred enforcement proceedings connected with housing to the Civil Court. This amendment established what we now know as housing court, where residential landlord and tenant disputes could be resolved. Since a co-op shareholder is, in effect, a tenant of the apartment corporation and executes a proprietary lease (in which the rights and responsibilities of both the corporation and the shareholder are set forth), use of the housing court is available to the co-op in the event of a breach of a shareholder’s obligation. At the present time, each New York City borough has its own housing court. Despite some of the problems with delays and shortage of available courtrooms, co-op issues continue to be resolved in housing court alongside landlord-tenant disputes. Read More

Are You Prepared?

By Amanda Lewis

Annual shareholders’ meetings are in our midst. It takes a lot for a board to prepare for the spring occasion, but if thoughtfully planned by a building’s board and managing agent, it can become a successful forum for board elections, the dissemination of news concerning the building, and for shareholders to air their concerns. According to Steven Wagner, a partner at the Manhattan law firm Wagner, Davis & Gold, everything a board needs to know about running an annual meeting is stated in the building’s bylaws. Wagner explains, "The annual shareholder’s meeting is run according to a recipe, found in the larger cookbook of building bylaws. To learn how to run a shareholder’s annual meeting, just follow the recipe." Read More

Your Rights and Obligations

By Irwin Cohen

Your roof terrace leaked and the neighbor below you sued for damages. Do you have any recourse? The Read More

Property Tax Reform

By Peter Vallone

The City Council has made protection of homeownersincluding co-op and condo Read More

Homeowners Insurance

By Angelina Mason

Two weeks after Angel Agostino renewed her small insurance policy with Ron Tepperman, Inc., a base- Read More

Pet Policy Politics

By Ed Serken

Let's face it, the City is going to the dogsM-or is it cats? New Yorkers love their pets. No matter whether feline or canine, the depth of emotion owners have for their furry companions is staggering. This staunch devotion could go double for tenants of co-ops and condos who may face No Pets policies from their building's boards or have trouble attending to the animal's needs while juggling their busy work schedules. Read More

Avoiding Court, Limiting Costs

By Lisa Iannucci

Turn on daytime television and you might get a false impression that people like to go to court to work out their differences. There are so many cookie-cutter judicial shows like “The People’s Court,” “Judge Judy,” and “Judge Joe Brown,” where the process is made to look simple and quick. The truth is, however, that going to court is expensive, often very time-consuming, and more complicated than it appears on television (although those who air out their differences on the tube do get a stipend). Read More

Attending the Annual Shareholder Meeting

By Domini Hedderman

Most shareholders would agree that attending their annual meeting is an activity low on their priority list, right after flossing their teeth and organizing their sock drawers. Some feel the meetings are boring, while others feel they don't need to be there as long as their building is running smoothly. Others simply just don't care. Read More

Creating Sound, Legal Community Rules

By Stephanie Mannino

Every co-op or condo has rules and regulations that have been put in place to define the board’s authority and limitations of power, as well as outline the rules for the community, residents or shareholders. And although the governing documents are intended to work in the best interest of everyone in the building, they sometimes pose problems. Especially, when rules are amended or created and they conflict with each other, create problems for residents, or are against the law. Read More

New Legislation Changes the Game

By Hannah Fons

For decades, co-op boards and managers have had to walk a delicate line between generating revenue and obeying the law when it came to renting out space in their buildings to commercial tenants. Read More

Top Complaints of Board Members and Residents

By Liz Lent

Everyone loves a Top 10 list and the co-op and condo world is no different. Besides, if Letterman can do it, so can we. With that in mind, this month we’ve got the top ten things that drive board members crazy about their residents and the top ten things that make residents pull their hair and curl into the fetal position. More importantly, we’ve got suggestions on how to put all of those trifling items to rest and help board members and residents find a happy common ground. Read More

A Look at Archaic Bylaws

By Keith Loria

On a classic episode of the TV show The Simpsons, the town read its founding charter only to discover that the mayor of Springfield was supposed to get two pigs every year. Read More

Bringing in a New Board

By Jonathan Barnes

In managing the affairs of a building or a community, all board members are far from equal in their abilities and skills. Some bring experience in construction or a background in law, finance, or other professions that can be helpful to the board. Some board members bring little insight or professionalism to the group, and are more concerned with personal vendettas, cronyism or other compromising pursuits. It’s an unfortunate fact of democracy that rule by the people means that sometimes the people ruling don’t do such a great job. Read More

The Spirit of Being Neighborly

By Lisa Iannucci

Lady Bird Johnson once said, "While the spirit of neighborliness was important on the frontier because neighbors were so few, it is even more important now because our neighbors are so many." Read More

Under the Microscope

By Debra A. Estock

Admission requirements for co-op buildings in New York City are typically pretty stringent. A board has the authority to require prospective purchasers to provide extensive financial documentation along with social and personal reference letters, to interview with the board and/or an admissions committee of the board, and in many cases, to undergo criminal and financial background checks.

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A Look at Enforcing House Rules

By Greg Olear

It’s a time-worn pattern that plays out in workplaces, classrooms, and residential buildings everywhere: rules are set, and enforced strictly for awhile. Over time, enforcement wanes a little; the rules are bent, then broken—until such time as they’re being routinely ignored. Read More

Stop, Drop and Breathe

By Mary K. Fons

Whether it's demanding residents or unreasonable board members, maintenance headaches or a barely-under-control work schedule, a property manager is in a unique—and uniquely stressful—position. No one knows this better than the property managers themselves. What might surprise the managers, however, is that of all the items listed above, taking care of their own mental health and learning proper stress-deflation methods ought to be a priority as well. Read More

Co-ops and Condo as Movie Sets

By Ed Grant

They torched cars and set fires throughout the park and around our building in 50 mile-per-hour winds. And, yes, the fire spread to unprotected areas. Read More

Storage Units Benefit Both Owners and Building

By Keith Loria

Remember in Seinfeld how you would always see Jerry’s bicycle hanging from the ceiling in the background? Perhaps if his building had had a storage room or a bike rack in the basement, this cumbersome space-saving method that many New Yorkers employ wouldn’t have been necessary. Read More

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